Cart
0
Shipping policy
At APRESYS, we believe that professional gear should reach you securely and without hidden costs. By shipping directly from our facility, we ensure that your optics are handled with the highest care, traveling a secure path to anywhere in the world—with zero surprise fees.
1. Order Processing & Quality Check
Before any unit leaves our factory, it undergoes a final visual inspection and manual collimation check.
-
Processing Time: Orders are typically processed within 1–2 business days after payment is confirmed (excluding weekends and holidays). Orders placed after 9:00 a.m. (Pacific Time) or on weekends will be processed on the next business day.
2. Shipping Rates & Delivery Estimates
We offer streamlined, reliable shipping options to get your gear into the field as efficiently as possible:
-
Free Standard Shipping: We are proud to offer Free Standard Shipping on all orders over $79 (Includes $79).
-
Standard Shipping ($9.99) : 7-10 business days = 2 business days (Order Processing Time) + 5-8 business days (Shipping Time)
-
Expedited Shipping ($19.99) : 5-8 business days = 2 business days (Order Processing Time) + 3-6 business days (Shipping Time)
3. Global Shipping & Zero Hidden Fees
We ship worldwide(Includes remote areas of the United States such as Alaska, Hawaii, Guam, and Puerto Rico), and we believe in complete pricing transparency.
-
No Customs or Duties: The price you see at checkout is the final price you pay. APRESYS covers all international tariffs, import duties, and taxes. You will never be hit with surprise customs bills when your package arrives.
4. Order Tracking
When your order has shipped, you will receive an email notification from us including a tracking number. You can use this to monitor your package's journey from our factory directly to your door. Please allow 24-48 hours for the tracking information to update in the carrier's system.
5. Damages & Lost Packages
Your gear is packed to withstand the journey, but we are here for you if the unexpected happens. In the unlikely event that your order arrives damaged, please email us immediately at support@apresysoptical.com with your order number and a photo of the item and packaging. We will prioritize your case and work quickly to provide a replacement or solution.
6. Delivery Responsibilities
APRESYS assumes no liability for the following:
- Delivery was confirmed, but the package was lost or stolen.
- Delays caused by weather, customs, carrier disruptions, or incorrect shipping information provided by the customer.
Once the shipping tracking status shows “Delivered,” the order is considered complete. After this status is reached, we will not be able to offer exchanges or refunds for orders where the items have not been received.